Clean My Coach initiative in Railways | Fusion - WeRIndia

Good news for train passengers. Now, they can enjoy their journey in a clean and neat coaches. Inspired by Swacch Bharat, Indian Railways has taken a new initiative to ensure travel in clean coaches. Under this new initiative, Railway passengers can send an SMS to 58888 for travelling in a clean coach.

Indian Railways yesterday introduced “Clean My Coach” initiative for its passengers. The new initiative was taken as part of ‘Swachh Rail, Swachh Bharat’ campaign. To use this facility, Railway passengers can now send SMS to the number prescribed for the purpose.

Railway Minister Suresh Prabhu introduced ‘Clean My Coach Scheme’ yesterday and stated the new initiative is the beginning in improving the efforts of cleanliness using technology. He added that this initiative encourages tourists to improve cleanliness as it is a major issue in the country. And Swachh Rail, Swachh Bharat campaign had launched to address the cleanliness issues in the Railway coaches. Under this new initiative, all non-AC coaches will have dustbins and washable blankets.

The scheme is part of Rail budget 2016-17 proposals. Passengers can send an SMS request for cleaning the coach for which they receive an acknowledgment via SMS on their phones with a code. Simultaneously, on-board housekeeping staff will be intimated via SMS along with all the details such as coach number, train number, passenger contact number etc. Then, the housekeeping staff will contact the passenger who requested the Clean My Coach service and fulfill the requirement according to the demands made by him/her. The passenger can close the complaint by unveiling the code sent to him or her earlier via SMS if he/she is satisfied with the actions of the housekeeping staff.

Passengers can visit the website cleanmycoach.com or use the Railways Android app “Cleanmycoach Indian Railways” to request the service. Initially, the scheme Clean My Coach is functioning in 43 divisions. It will be extended to 24 more divisions later in this year.

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