Ways to file your Aadhaar related complaints | Fusion - WeRIndia

Aadhaar card is one of the most essential ID proofs in the country.

However, there are several instances where users face issues while enrolling or updating the details.

In such a situation, you can file a complaint with the UIDAI (Unique Identification Authority of India).

There are many ways like email, telephone or letter though which you can file complain on Aadhaar related issues.

If your complaint is related to the generation of Aadhaar, you will have to provide your enrolment ID. However, if you are complaining against an enrolment agency or an operator, then there is no need to provide your enrolment ID.

The toll-free number is 1947 on which you can call them to complain.

Send an email to UIDAI at help@uidai.gov.in. Or you can send a letter to the Head Quarters or Regional Offices.

If you want to file the complaint online, you can do so.

Visit the website www.uidai.gov.in. Click on the “Contact & Support” and select “File a complaint” option from the drop-down menu.

Furnish all necessary details like name, enrolment ID, mobile number etc. Select the category of the complaint and write your complaint in the concerned space.

Then enter captcha code and click on submit. Keep the generated complaint ID to track the complaint later.

You can check the status of your complaint by entering this ID on the website in the same way as you complained.

You can also file your complaint through the Government of India’s Public Grievance Portal. The portal is www.pgportal.gov.in.

The portal has various modes of grievances like DPG (Directorate of public grievances), DARPG (Department of Administrative reforms & Public Grievances) etc.

You can launch a complaint on this portal which would be forwarded to the concerned regional office.
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