Find Out Reasons Why Your Website Visitors Are Not Turning Into Customer | Fusion - WeRIndia

Find Out Reasons Why Your Website Visitors Are Not Turning Into Customer

Turn website visitors into customers

Most organizations just focus on creating visitors, not understanding the importance of turning visitors into buyers.

Its a given that anyone who arrives on your site has enthusiasm for what you bring to the table.

Be that as it may, not everybody would visit a site with an intention to purchase.

A few clients may be interested in only gaining information, and not making a purchase, which is why your conversion rate can never be a perfect.

But if you’re lucky enough, you might be able to enter the top 10% with a conversion rate of 12% or higher. Not all businesses are doing such good numbers as some report poor conversion rates.

Here you will find the reasons why your website visitors are not turning into customers:

The purchasing procedure is mind boggling

According to reports, around 70% clients surrender a buy because of the purchasing procedure being extremely complex. One of the main offenders is the need to have an account.

Customers do not like to waste time on setting up an account to make a purchase. They find it cumbersome and would rather visit another store than make an account to purchase from your e-commerce store.

Allowing guest logins and getting rid of this problem for good. Also refrain for collecting personal details from your users as it deters them.

Nobody to answer their questions

Online shopping can be troublesome especially if a purchaser faces an issue with no evident arrangement. This is one of the greatest downsides of web based shopping as there is no one before you to tackle your issue, not at all like in physical stores where you have a salesman helping you all the while.

Organizations can beat this issue by having a point by point regularly made inquiry segment.

Introduce live chat feature to allow visitors to get their questions answered on the spot without waiting for long hours or pick a phone to make a call.

They do not find what they require

One of the main sources of low conversion rates is visitors’ failure to discover what they’re looking for. Provide a search feature with an ability to look for a product based on gender, size, cost and so forth.

Users prefer to shop online because of simplicity. If they’re not able to find what they’re looking for, they’ll be disappointed and abandon the purchase.

Your marketing strategy should be smart too. Try not to advance what you don’t offer.  This point is critical considering many businesses use keywords just to attract customers, even when they do not have that specific product for sale.


Your site Isn’t Sufficiently secure

The purchasing procedure includes sharing personal information such as credit/debit card details, names and addresses. Many users are not happy in giving such points of interest online because of a dread of information break.

You should make your site secure to guarantee guests are not fearful of giving their details. It is as important to let people know your website is secure as it is to have a secure site. Use third-party trusted payment processors, enable HTTPS:// and also clearly mention your site’s security level on every page.

Being straightforward and making a relationship based on trust can significantly help enhance deals. May be that sounds obvious but we all know the obvious is also the overlooked sometimes.

You’re targeting wrong people

You will keep on having low conversion rates unless you start to target people who really want to purchase your product.

Know your demographics well, it is important to know your target audience’s age, gender, location, income level and taste to ensure good results.

This may be the most obvious of everything. With the incredible amount of data available on pretty much all of us, there is simply no reason not to know your prospects.

Photo by Arnel Hasanovic on Unsplash (Free for commercial use)

Image Reference:

Leave a Reply

Your email address will not be published. Required fields are marked *