Changes in online booking of IRCTC | Fusion - WeRIndia

Changes in online booking of IRCTC

Changes in online booking of IRCTC

Normally Railways passengers have to wait for two to three days to get a refund if they cancel a booked ticket. But now, passengers need not wait as Indian Railways introduced some changes.

As per this change, passengers of Indian Railways will get their refund as soon as they cancel their tickets if they book online through IRCTC-ipay.

IRCTC-ipay is a payment gateway of Indian Railways. IRCTC launched it in 2019 as part of the Digital India Campaign. To promote the use of its payment gateway, Railways decided to offer an instant refund to passengers if they book tickets through it. At the same time, it also wants to provide relief to passengers.

Apart from the refund rule, Railways also upgraded its website to ease the booking and cancellation process.

Here are the changes introduced by the Railways:

  • As several passengers are opting for train journeys, Railways wants to ease the online ticket booking process. Hence, the IRCTC website was upgraded to improve the user interface.
  • Passengers can book both regular and tatkal tickets easily due to this upgrade.
  • In addition to that, cancellation is also easy.
  • Passengers can use the IRCTC-ipay feature to book tickets due to its simple user interface. Moreover, it takes less time to book tickets using this feature.
  • Also, it will be easier to get a refund in the event of cancellation of train tickets if they are booked through IRCTC-ipay.

The ticket booking process using IRCTC-ipay is mentioned as below:

  • After visiting the official website of IRCTC, fill in all details related to the journey.
  • Select the train according to your route and log in to the website with your credentials.
  • Enter passenger details and select mode of payment.
  • Select the option of IRCTC-ipay and click on pay and book.
  • Your ticket will be booked.

Image by KARTICK DUTTA from Pixabay (Free for commercial use)

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